Feature
Email & SMS Lead Engagement
An immediate acknowledgement, not a black hole.
What it is
When a new enquiry comes in — by form, chat or message — the system can send an instant acknowledgement by email and/or SMS. It tells the customer their enquiry's been seen and what happens next. Not pretending a human has personally replied; just removing the silence.
Why a tradesperson should care
A quick reply often wins the job. Most enquiries that go unanswered for hours simply move on. Instant acknowledgement buys you time to reply properly while keeping the customer engaged and reassured.
How it works
- 1New enquiry arrives via form, chat or message
- 2Instant email and/or SMS acknowledgement sent
- 3Customer knows it's been received and what's next
- 4You follow up properly when you're ready
The Full System
Every piece has a job
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